Apple has a comprehensive public apology, the lack of many customers around the iPhone 5 fiasco unenviable task. Now Google's turn. While not exactly as bad as the iPhone door Waterloo seize Apple a few weeks ago, the company was still playing damage control because it is trying to alleviate customers in the United Kingdom Nexus 4 smartphone shortage.
This is what happened
Nexus 4 iPhone 5, but it is still in high demand, many people who seek a looking forward to pre-Christmas delivery. Equipment in the United Kingdom and Germany will soon be sold out, and many who have ordered through Google game given the transfer window is 3-5 days. This is not going to happen, many people found out the hard way after they rushed to their door looking for does not exist package.
UK customers frustrated with delays, lack of participation from Google began to vent, they do so using Google's own portal, Google+. The savvy customers do the below Google Kobold in the UK, prompting the response from Google UK and Ireland Managing Director Dan Cobley.
Supply problems galore
In his angry customers, Cobley also expressed the same sentiment in a couple of weeks ago, from Apple's Tim Cook (Tim Cook). This seems to be the main supplier of the Google Nexus and LG, has been the phone with reduced and the efficiency of transportation.
Here Cobley sincerely sorry customers comprehensive:
Darling
I know what you are experiencing is not acceptable to us all through the night and weekend work to solve this problem. From the manufacturer's supply is scarce, unstable, and our communication has been flawed. In this process, I can offer unreserved apology for our services and communication failures.
Transport prices for those first 3-5 days of your order fulfillment process. You can look forward to the beginning of the week, which will include e-mail notification of the tracking information. Although you will initially be charged in full, you will receive a credit for the freight shortly after.
Before Christmas, shipping estimates, we expect to process your order to achieve this week.
The people I know who ordered the Nexus so early is our most steadfast and loyal users and we are doing everything we can to make things better.
I'm sorry.
Dan
Now, if not from the heart, I do not what is the poor man, or even the end, "Dan. The biggest problem here is that you can fill those orders not completed in time for Christmas. Work at night and on weekends is one thing, but certainly looking at Google and LG is expected to order. Of course, the two companies expect demand for it is, after all, Christmas.
Google will need to do, if it is to survive this fiasco in smartphone buyers a lot of damage control. Nexus 4 is the Android phone's biggest selling point, but it is the flagship product in Google's own corporate brand. Nexus 4 resonate with customers, then Google may eventually downsize its relationship with Samsung, HTC and others, is conducive to maintaining the internal revenue. The many apparently riding Nexus.
When using these devices to establish IP devices, simply perform a What is my IP SiteTrail test.
If you the Cobley do not get these phones is clear, then it may be his work. We can only hope, and LG keep the foot on the accelerator or for his sake. Google's supply chain also shows this glitch, I think, production and sales of mobile phone is not a simple problem, marketing mistake production levels, and you could end up with egg on your face.
This is what happened
Nexus 4 iPhone 5, but it is still in high demand, many people who seek a looking forward to pre-Christmas delivery. Equipment in the United Kingdom and Germany will soon be sold out, and many who have ordered through Google game given the transfer window is 3-5 days. This is not going to happen, many people found out the hard way after they rushed to their door looking for does not exist package.
UK customers frustrated with delays, lack of participation from Google began to vent, they do so using Google's own portal, Google+. The savvy customers do the below Google Kobold in the UK, prompting the response from Google UK and Ireland Managing Director Dan Cobley.
Supply problems galore
In his angry customers, Cobley also expressed the same sentiment in a couple of weeks ago, from Apple's Tim Cook (Tim Cook). This seems to be the main supplier of the Google Nexus and LG, has been the phone with reduced and the efficiency of transportation.
Here Cobley sincerely sorry customers comprehensive:
Darling
I know what you are experiencing is not acceptable to us all through the night and weekend work to solve this problem. From the manufacturer's supply is scarce, unstable, and our communication has been flawed. In this process, I can offer unreserved apology for our services and communication failures.
Transport prices for those first 3-5 days of your order fulfillment process. You can look forward to the beginning of the week, which will include e-mail notification of the tracking information. Although you will initially be charged in full, you will receive a credit for the freight shortly after.
Before Christmas, shipping estimates, we expect to process your order to achieve this week.
The people I know who ordered the Nexus so early is our most steadfast and loyal users and we are doing everything we can to make things better.
I'm sorry.
Dan
Now, if not from the heart, I do not what is the poor man, or even the end, "Dan. The biggest problem here is that you can fill those orders not completed in time for Christmas. Work at night and on weekends is one thing, but certainly looking at Google and LG is expected to order. Of course, the two companies expect demand for it is, after all, Christmas.
Google will need to do, if it is to survive this fiasco in smartphone buyers a lot of damage control. Nexus 4 is the Android phone's biggest selling point, but it is the flagship product in Google's own corporate brand. Nexus 4 resonate with customers, then Google may eventually downsize its relationship with Samsung, HTC and others, is conducive to maintaining the internal revenue. The many apparently riding Nexus.
When using these devices to establish IP devices, simply perform a What is my IP SiteTrail test.
If you the Cobley do not get these phones is clear, then it may be his work. We can only hope, and LG keep the foot on the accelerator or for his sake. Google's supply chain also shows this glitch, I think, production and sales of mobile phone is not a simple problem, marketing mistake production levels, and you could end up with egg on your face.
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